E17
Arctic Low Temperature / Overcooling Error

E17 on display, refrigerator temperature may be too low (overcooling) or food freezing in fresh food section

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck or shorted temperature sensor, Control board misreading sensor, Damper stuck open between freezer and fridge, Incorrect temperature settings

How to Fix / Troubleshooting

Safety first: Unplug the refrigerator before accessing sensors or dampers.

Steps:

  • Verify settings: Ensure the temperature setpoints are not set too low. Adjust to manufacturer-recommended levels and wait 24 hours.
  • Check damper operation: Locate the air damper between freezer and fridge (often behind a cover in the fridge back wall). Listen for it opening/closing when temperature changes. If stuck open, cold air will flood the fridge.
  • Inspect damper for ice: Remove the cover and check for ice blocking the damper. Defrost gently if needed.
  • Sensor check: Test the refrigerator thermistor for proper resistance at known temperatures. Replace if readings are out of range.
  • Control board: If sensor and damper are good but E17 persists, the control board may be misregulating cooling and require replacement.

Tip: Avoid placing highly perishable items directly in front of cold air vents.

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Repair Difficulty

Medium 3/5

Required Part

Air Damper Assembly
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