How to Fix / Troubleshooting

Safety first: Unplug the refrigerator before working on the dispenser or ice chute.

Steps:

Remove ice bin: Take out the ice bucket and clear any clumped or fused ice.
Inspect ice door: Look up into the chute from the dispenser area. The ice door should close fully when not dispensing. Check for ice preventing closure.
Defrost chute: Use a warm, damp cloth to melt and wipe away ice buildup. Do not use sharp tools.
Check door seal and spring: Ensure the rubber seal on the ice door is intact and the spring or motor returns the door to the closed position.
Replace ice door assembly: If the door is warped, the seal is damaged, or the motor does not operate, replace the ice door/flap assembly or dispenser module as designed for your model.

Note: A leaking ice door can cause frost in the freezer and moisture on the front of the unit.

E18 displayed, ice buildup around the ice maker or in the ice chute

Possible Causes