E19
Arctic Communication Error Between Control Boards

E19 on display, audible beeping and possible communication loss between display and main board

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose or damaged communication harness, Faulty display board, Faulty main control board, Electrical noise or interference

How to Fix / Troubleshooting

Safety first: Unplug the refrigerator before accessing any control boards.

Steps:

  • Power reset: Disconnect power for 10 minutes to clear transient communication faults.
  • Inspect harness: Locate the communication cable (often a multi-wire harness or flat ribbon) between the main control and display/UI board. Ensure both ends are fully seated.
  • Check for damage: Look for pinched, cut, or chewed (rodent) wires along the harness path.
  • Board isolation: If available, follow service documentation to test with a known-good UI or main board. In practice, many repairs involve replacing the main control first.
  • Replace faulty board/harness: If reseating and inspection do not resolve E19, replace the damaged harness or the suspect board.

Warning: Do not modify or splice communication cables unless using proper connectors and shielding as specified.

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Repair Difficulty

Hard 4/5

Required Part

Main Control Board
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