E2
Arctic
Freezer Compartment Temperature Sensor Failure
Freezer is too warm or too cold and display shows E2
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective freezer thermistor, Broken or pinched sensor wiring in cabinet, Oxidized connector at control board, Sensor knocked out of airflow path by stored items
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator before removing freezer panels.
Steps:
- Access the freezer sensor: Remove baskets or shelves. The sensor is usually clipped to the rear wall or evaporator cover behind a small plastic housing.
- Check mounting: Ensure the sensor is firmly clipped in place and not dangling or buried in ice. A sensor not in the airflow can misread temperature.
- Inspect wiring: Look for cuts, crushed sections, or ice damage on the sensor wires. Gently free any wires trapped in panels.
- Test the sensor: Disconnect the sensor and measure resistance with a multimeter. Compare to expected values for the approximate freezer temperature (e.g., at -18°C / 0°F, many NTC sensors read 20–40 kΩ). A reading of 0 Ω or infinite indicates failure.
- Replace if needed: Install a new freezer thermistor if readings are out of range or if the sensor is physically damaged. Reassemble panels carefully to avoid pinching wires.
Tip: After repair, avoid overpacking the freezer so air can circulate around the sensor.
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Repair Difficulty
Medium
3/5
Required Part
Freezer Thermistor
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