Arctic
Partial Sealed System or Low Charge Condition
Freezer is cold but not freezing solid, ice cream is soft and ice cubes partially melted
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Refrigerant leak in evaporator or tubing, Weak compressor, Restricted capillary tube or filter-drier, Condenser airflow issues
How to Fix / Troubleshooting
Safety first: Do not attempt sealed system repairs without proper training and certification.
User-level checks:
- Check door seals: Ensure freezer door closes tightly and gaskets are intact.
- Inspect frost pattern: With power off, remove the freezer rear panel and look at the evaporator. A normal system shows a light, even frost over most of the coil. Frost only on a small section or just at the inlet suggests a sealed system problem.
- Clean condenser: Make sure condenser coils and fan are clean and operating.
- Call a technician: If the frost pattern is abnormal and basic airflow issues are ruled out, a licensed refrigeration technician must diagnose and repair leaks, restrictions, or compressor issues.
Warning: Operating with a low refrigerant charge can damage the compressor over time.
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Repair Difficulty
Professional Required
5/5
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