Safety first: Unplug the refrigerator before removing internal panels.

Step-by-step:

Check temperature settings: Ensure the fridge and freezer are not set to extremes. Set both to mid-range and wait several hours.
Inspect vents: Inside the fridge, locate air vents (usually at the back or top). Move food away to allow free airflow.
Listen for fan: With the door open, press the door switch and listen for the evaporator fan running in the freezer. If silent, see fan-related faults.
Check for ice on back wall: In the freezer, look for a thick sheet of ice on the rear panel. This indicates defrost or airflow issues.
Manual defrost: Unplug the unit and leave doors open for 12–24 hours with towels around to catch water. This clears ice blockages.
Test after defrost: Plug back in and monitor fridge temperature over 24 hours. If the problem returns quickly, the damper or fan may need replacement.

Note: If you hear a clicking or grinding noise near the damper area, the damper motor or flap may be broken and should be replaced.

Refrigerator not cooling in fresh food compartment but freezer seems cold or normal.

Possible Causes