E15
Bompani High Temperature Alarm / Sensor Disagreement Fault

Refrigerator shows E15 and may beep continuously or fail to maintain set temperatures

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Large temperature deviation between sensors,Door left open for extended period,Failed or drifting temperature sensor,Refrigeration system performance issue

How to Fix / Troubleshooting

Safety: No internal electrical work is required for initial checks, but unplug the unit before removing panels.

Steps to handle E15:

  • 1. Check doors: Ensure all doors are fully closed and gaskets are sealing properly. Clear any items preventing closure.
  • 2. Allow recovery time: After heavy loading or long door openings, temperatures may rise. Allow 12–24 hours for the unit to stabilize.
  • 3. Verify temperature settings: Confirm that the setpoints are appropriate (e.g., 3–5°C for fridge, -18°C for freezer).
  • 4. Inspect for frost or airflow issues: Look for heavy frost on the evaporator cover or blocked air vents. Resolve defrost or fan issues if present.
  • 5. Sensor check: If E15 persists with normal usage, one of the temperature sensors may be reading incorrectly. Follow procedures for E0/E1/E3 to test and replace suspect sensors.
  • 6. System performance: If all sensors are good but temperatures remain high, there may be a sealed system problem (low refrigerant, compressor issue) requiring a professional technician.

Note: Do not ignore prolonged high-temperature alarms, as food safety can be compromised.

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Repair Difficulty

Hard 4/5
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