Bosch User Interface Keypad Failure

Control panel buttons not responding, but display is lit

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed touch panel, Loose ribbon cable, Moisture behind control, Control lock (child lock) enabled

How to Fix / Troubleshooting

Safety first: Unplug the refrigerator before removing the control panel.

Steps:

  • Check control lock: Refer to the user manual to disable child lock (often holding a specific button for several seconds).
  • Power reset: Unplug for 5–10 minutes and plug back in.
  • Inspect connections: Remove the control panel and reseat the ribbon cable between the UI and main board.
  • Replace UI: If buttons still do not respond, replace the user interface panel.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Control Board
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