E11 displayed and ice maker (if equipped) does not produce ice or overfills

Safety first: Turn off the ice maker and unplug the refrigerator before handling the ice maker assembly.

Step 1 – Inspect the ice maker:

• Remove the ice bin to access the ice maker.
• Check for jammed ice cubes or foreign objects blocking the ejector arms.
• Clear any obstructions carefully.

Step 2 – Reset the ice maker:

• Some models have a reset button; press and hold according to the user manual.
• Alternatively, turn the ice maker off for 5 minutes, then back on.

Step 3 – Check wiring and sensor:

• Inspect the harness between the ice maker and the cabinet for damage.
• On models with an optical or mechanical level sensor, ensure the sensor arm or beam path is not blocked.

Step 4 – Replace ice maker assembly if needed:

• If E11 persists and the mechanism is not jammed, the internal sensor or motor may be faulty.
• Order a complete ice maker assembly for your Brandt model.
• Disconnect the old unit, install the new one, and reconnect wiring.
• Restore power and allow 24 hours for ice production to resume.