E13
Brandt EEPROM / Memory Error on Main Control Board

E13 displayed and the refrigerator may shut down unexpectedly or fail to start after a power event

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Corrupted control board firmware, Power surge damage, Failing main control PCB

How to Fix / Troubleshooting

Safety first: Disconnect power before touching the control board.

Step 1 – Power cycle:

  • Unplug the refrigerator for at least 10 minutes.
  • Plug it back in and observe whether E13 reappears.

Step 2 – Surge protection check:

  • If the unit is connected through a surge protector, verify that it is functioning correctly or try a direct wall outlet.

Step 3 – Inspect main control board:

  • Remove the rear control cover to access the PCB.
  • Look for burn marks, cracked components, or corrosion.

Step 4 – Replace main control board:

  • If E13 persists and visual inspection suggests damage, order the correct main PCB for your Brandt model.
  • Photograph all wiring connections before removal.
  • Transfer each connector one by one from the old board to the new board.
  • Secure the board, reinstall covers, and restore power.
  • If the error remains after board replacement, professional diagnosis is recommended.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board
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