E8 displayed and the fan noise from inside the refrigerator or freezer is abnormal or absent

Safety first: Unplug the refrigerator. Fans can start unexpectedly and cause injury.

Step 1 – Listen and inspect:

• With the unit previously powered, note if you heard any scraping or humming from the fan area.
• Open the freezer and remove shelves to access the rear panel.
• Remove the panel to expose the evaporator fan.

Step 2 – Check for obstructions and ice:

• Look for ice buildup around the fan shroud and blades; defrost any ice with warm air, not sharp tools.
• Spin the fan blades by hand; they should rotate freely without grinding.

Step 3 – Electrical test:

• Disconnect the fan connector.
• Measure resistance across the motor terminals; an open circuit indicates a failed motor.
• Check for 12–24 V DC or 120/230 V AC supply (depending on model) at the connector when the unit is powered and calling for cooling (this test should be done only if you are comfortable working with live voltage; otherwise, call a technician).

Step 4 – Replace the fan motor:

• Order the correct evaporator fan motor assembly.
• Remove mounting screws or clips and transfer the fan blade to the new motor if necessary.
• Install the new motor, reconnect wiring, and reassemble the rear panel and shelves.
• Restore power and confirm that the fan runs and E8 clears.