Refrigerator not cooling at all, both compartments warm, interior lights work but compressor is silent

Safety first: Unplug the refrigerator and keep children away from the work area.

Step 1 – Confirm symptoms:

• Listen for any humming or clicking from the compressor area when the unit is plugged in.
• If you hear repeated clicks every few minutes, the compressor is trying to start but failing.

Step 2 – Access compressor components:

• Remove the rear lower cover to expose the compressor.
• Take off the electrical cover and remove the start relay and overload.

Step 3 – Inspect and test:

• Shake the relay gently; if it rattles, it is likely defective.
• Check continuity through the overload; replace if open at room temperature.

Step 4 – Replace start components:

• Install new, model‑specific start relay and overload.
• Reconnect wiring exactly as originally installed and reinstall covers.
• Restore power and monitor for compressor start and cooling over several hours.
• If the compressor still does not start, a professional sealed‑system diagnosis is required.