Café refrigerator Wi-Fi / SmartHQ connectivity not working; cannot connect to app.

Safety first: No electrical disassembly is required. Do not open control compartments for network issues.

• 1. Check signal strength: Use a phone near the refrigerator to verify Wi-Fi signal is strong.
• 2. Reboot router: Power cycle your router and modem.
• 3. Reconnect via app: Follow the Café/SmartHQ app instructions to put the refrigerator into connect mode and re-enter network credentials.
• 4. 2.4 GHz network: Ensure the router is broadcasting a 2.4 GHz network, which many appliances require.
• 5. If still failing: The internal Wi-Fi module or main board may be defective and require service.