CC error code on Café refrigerator; indicates communication error between user interface and main control or between boards.

Safety first: Unplug the refrigerator before removing any control covers or touching wiring. Static discharge can damage boards; ground yourself before handling.

• 1. Power reset: Unplug the refrigerator for at least 5 minutes. Plug back in and observe if the CC code returns. Sometimes a transient glitch is cleared by a reset.
• 2. Inspect rear main board connections: Remove the rear lower access cover to expose the main control board. Check that all multi-pin connectors are fully seated and locked.
• 3. Check door UI harness: On models with door-mounted controls, inspect the harness at the top hinge and where it connects to the main board. Look for pinched or broken wires.
• 4. Look for burn marks: Examine the main board for obvious burn spots or swollen components. If present, the board must be replaced.
• 5. Replace suspect board: If wiring is intact, the issue is usually a failed user interface or main control board. Replacement should be done with the correct Café/GE part number and anti-static precautions.
• 6. Professional help: Because misdiagnosis can be costly, board-level issues are best confirmed by a qualified technician with access to service diagnostics.