Café
Freezer Evaporator or Sealed System Underperformance
Freezer warm but refrigerator section still somewhat cool; ice cream soft, ice cubes melting.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Freezer evaporator fan not running, Defrost failure causing evaporator ice blockage, Low refrigerant charge or partial restriction, Faulty freezer thermistor miscontrolling compressor
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator before accessing the freezer evaporator area. Do not cut or open refrigerant lines.
- 1. Check door seal: Ensure the freezer door gasket seals fully around the perimeter. Replace if torn or warped.
- 2. Listen for evaporator fan: When the compressor is running, open the freezer and listen for the fan. Silence suggests a failed fan motor.
- 3. Inspect for heavy frost: Remove the rear freezer panel. If the evaporator is encased in solid ice, the defrost system has failed. Manually defrost to restore temporary cooling.
- 4. Observe frost pattern: A small frost patch only on part of the coil may indicate a sealed system issue (low charge or restriction), which requires a licensed technician.
- 5. Replace fan or defrost components as needed: If the fan or defrost heater/thermostat test bad, replace with OEM Café parts.
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Repair Difficulty
Professional Required
5/5
Required Part
Freezer Evaporator Fan Motor
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