E9
CDA
Water Dispenser Valve / Flow Sensor Fault
E9 appears and the water dispenser (if fitted) does not operate or runs continuously.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed water inlet valve coil, Blocked water filter, Faulty flow sensor (on some CDA models), Stuck dispenser microswitch
How to Fix / Troubleshooting
Safety: Turn off mains power and close the water supply valve to the refrigerator before working on the water system.
Steps:
- 1. Check water supply: Confirm the external water tap is open and the supply hose is not kinked.
- 2. Replace or bypass the water filter: A clogged CDA inline water filter can cause low flow and trigger errors. Replace the filter according to the schedule or temporarily bypass it for testing.
- 3. Test the dispenser switch: At the dispenser, press the lever and listen for a click from the microswitch. If no click, the switch may be faulty or misaligned.
- 4. Access the water inlet valve: At the rear lower section, locate the dual or triple water inlet valve. Inspect for leaks, cracked bodies, or loose connectors.
- 5. Electrical test: With power disconnected, measure coil resistance on the valve. An open circuit indicates a failed coil. Replace the CDA water inlet valve if defective.
- 6. Flow sensor (if fitted): Some CDA models use a flow meter in the water line. If E9 persists after valve and filter checks, the flow sensor or PCB input may be faulty and should be checked by a technician.
Warning: After any water system work, carefully check for leaks when power and water are restored.
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Repair Difficulty
Hard
4/5
Required Part
Water Inlet Valve
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