CDA
Partial Loss of Refrigerant Charge or Restricted Capillary
Freezer not freezing properly, ice cream soft, but compressor appears to run (no error code).
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Refrigerant leak in evaporator, Blocked capillary tube, Weak compressor, Internal system contamination
How to Fix / Troubleshooting
Safety: Do not attempt to open the sealed refrigeration system yourself. This work requires an F-Gas certified refrigeration engineer.
User checks:
- 1. Door and seal check: Confirm doors close properly and gaskets are intact. Warm air ingress can mimic poor freezing.
- 2. Load and ventilation: Ensure the appliance has adequate ventilation around the condenser (rear or sides) and is not overloaded with warm food.
- 3. Frost pattern observation: With the rear internal freezer panel removed (appliance unplugged first, then briefly powered), a healthy evaporator should frost evenly. Frost only on a small section often indicates low refrigerant or restriction.
- 4. Call a professional: If basic checks are OK and freezing is still poor, contact a CDA-authorized service engineer to check system pressures, locate leaks, and recharge if economical.
Warning: Continued operation with a refrigerant leak can damage the compressor.
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Repair Difficulty
Professional Required
5/5
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