Freezer not freezing properly; ice cream is soft and food is thawing, no error code.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the refrigerator before cleaning or accessing the rear compartment.
- Clean condenser coils: Pull the unit away from the wall. Use a coil brush and vacuum to remove dust from the condenser coils and surrounding area.
- Check condenser fan: With the rear panel removed, restore power briefly and verify the condenser fan runs when the compressor is on. If not, replace the fan motor.
- Verify door seals: Inspect gaskets for gaps or tears that allow warm air in.
If coils are clean, fans run, and temperatures are still high, the compressor or sealed system may be failing. Sealed system work requires an EPA-certified technician.
Repair Difficulty
Required Part
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