Danby
Ice Maker Fill or Harvest Failure
Ice maker (if equipped) not producing ice, but freezer is cold.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Water supply valve closed, clogged water filter (if equipped), failed inlet valve, defective ice maker module, frozen fill tube
How to Fix / Troubleshooting
Safety: Unplug the refrigerator and shut off the water supply before working on the ice maker or water lines.
Steps to restore ice production:
- Check water supply: Ensure the saddle valve or shutoff valve to the refrigerator is fully open.
- Inspect fill tube: Look for ice blocking the fill tube entering the ice maker. Thaw with warm water if frozen.
- Water filter: If your Danby model has a filter, replace it if it is old or clogged.
- Test inlet valve: Access the rear of the unit and test the water inlet valve coil for proper resistance. Replace the valve if open or if it does not open when energized.
- Ice maker module: If water is available but the ice maker does not cycle, the module or motor may be defective. Replace the ice maker assembly with an OEM Danby unit.
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Repair Difficulty
Medium
3/5
Required Part
Water Inlet Valve
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