De Dietrich
Loss of Refrigerant Charge or Weak Compressor
Freezer not freezing properly; ice cream is soft and food is thawing.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Micro-leak in evaporator or condenser, Partially blocked capillary tube, Worn compressor with low pumping capacity, Non-condensable gases in system after improper service
How to Fix / Troubleshooting
Safety first: Do not attempt to open the sealed refrigeration system yourself. Refrigerant handling requires certified equipment and training.
User checks:
- 1. Verify door sealing: Ensure the freezer door gasket seals all around and that the door is not being held open by food packages.
- 2. Check condenser cleanliness: Clean dust from the rear or bottom condenser coils and ensure the condenser fan (if fitted) runs freely.
- 3. Listen to compressor: If the compressor runs almost continuously but the freezer never reaches set temperature, a sealed system issue is likely.
- 4. Call a professional: A certified technician must check system pressures, locate leaks, repair or replace the evaporator/condenser, and recharge with the correct refrigerant and weight.
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Repair Difficulty
Professional Required
5/5
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