De Dietrich Ice Maker Mechanical or Fill Fault

Ice maker not producing ice, but water dispenser works normally.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Ice maker module motor failure, Stuck ejector arm, Frozen fill tube to ice maker, Faulty ice level sensor or switch

How to Fix / Troubleshooting

Safety first: Unplug the refrigerator and close the water supply valve before working on the ice maker.

Steps:

  • 1. Check ice maker switch: Ensure the ice maker is turned on via the control panel or mechanical switch.
  • 2. Inspect the ice tray: Remove the ice bucket and look for jammed cubes or broken plastic parts. Clear any obstructions.
  • 3. Check the fill tube: Look at the plastic tube that feeds water into the ice maker. If it is blocked with ice, thaw it gently with warm air.
  • 4. Test the module: If accessible, manually advance the ice maker cycle (per service instructions) to see if the motor runs. If not, replace the ice maker assembly.
  • 5. Verify water pressure: Low water pressure can prevent proper filling. Ensure the supply valve is fully open and the filter is not clogged.
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Repair Difficulty

Medium 3/5

Required Part

Ice Maker Assembly
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