Refrigerator not cooling at all in both fresh food and freezer sections; interior lights work but compressor and fans are off.

Safety first: Always unplug the refrigerator before removing rear panels or touching wiring.

• Verify power: Plug a lamp or small appliance into the same outlet to confirm it has power. Reset the circuit breaker if tripped.
• Check interior lights: If lights are off, inspect the power cord and plug for damage. Replace if necessary.
• Inspect main control board: Remove the rear control cover and look for burned components or a blown fuse on the Electrolux PCB. If present, the board typically must be replaced rather than repaired.
• Compressor overload: Gently touch the compressor. If extremely hot, the overload may have tripped. Allow it to cool for 30–60 minutes, then restore power. If it repeatedly overheats, further diagnosis of the compressor and start components is required by a technician.