Etna Moisture Control / Door Seal Issue

Condensation or water droplets forming on the exterior cabinet or around the door gaskets.

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Possible Causes

High room humidity, Damaged or loose door gasket, Failed mullion or frame heater (on some models), Doors frequently opened

How to Fix / Troubleshooting

Safety first: Ensure the refrigerator is properly grounded and do not cover ventilation openings.

Steps:

  • Check gasket seal: Inspect the door gaskets for gaps or tears. Perform the paper test around the perimeter to ensure a tight seal.
  • Reduce humidity: Use a dehumidifier in very humid rooms and avoid placing the refrigerator near open windows or steam sources.
  • Check mullion heater (if equipped): On models with a heated door frame or mullion, ensure the mullion heater wiring is intact. If the frame is cold and sweating heavily, the heater circuit may have failed and requires professional service.
  • Limit door openings: Avoid leaving doors open for extended periods, which introduces moist air.
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Repair Difficulty

Easy 2/5

Required Part

Refrigerator Door Gasket
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