E13
Etna User Interface / Display PCB Fault

Display shows E13 and the refrigerator may not respond to temperature adjustments or buttons.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed display PCB, Loose ribbon cable between UI and main board, Moisture ingress behind control panel, Faulty touch keys or buttons

How to Fix / Troubleshooting

Safety first: Disconnect power before removing the control panel or display module.

Steps:

  • Access control panel: Depending on the Etna model, gently pry off the front control panel or remove screws from behind the trim to expose the display PCB.
  • Inspect for moisture: Look for condensation, water stains, or corrosion on the PCB. If present, dry the area thoroughly and consider the source of moisture (door gasket leaks, spills).
  • Check connections: Reseat any ribbon cables or harness connectors between the display PCB and the main control PCB. Ensure they are fully inserted and locked.
  • Visual inspection: Look for burnt components or cracked solder joints on the display PCB.
  • Test buttons: With the panel reconnected and power restored, test each button or touch area. If some or all are unresponsive and E13 persists, the display PCB is likely defective.
  • Replace display PCB: Install a new Etna refrigerator display PCB / user interface board matched to your model. Transfer any plastic overlays or seals as needed.
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Repair Difficulty

Medium 3/5

Required Part

Display PCB / User Interface Board
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