E14
Etna Defrost Control Circuit Fault

Display shows E14 and the refrigerator may not defrost properly or may over-defrost, causing temperature swings.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck defrost relay on main PCB, Faulty defrost timer logic in control board, Shorted wiring in defrost circuit, Incorrect feedback from defrost sensor

How to Fix / Troubleshooting

Safety first: Unplug the refrigerator before accessing the main control PCB or defrost wiring.

Steps:

  • Check for symptoms: Look for heavy frost on the evaporator (under-defrost) or water pooling and warm temperatures (over-defrost).
  • Inspect wiring: Trace the defrost heater wiring from the evaporator to the main control PCB. Look for melted insulation, shorts to chassis, or loose connectors.
  • Review sensor status: Ensure the evaporator NTC sensor and thermal fuse are functioning (see E3). Incorrect sensor feedback can confuse the defrost logic.
  • Control board inspection: Remove the cover over the main control PCB. Look for burnt areas near the defrost relay. A stuck or burnt relay often requires board replacement.
  • Manual defrost: As a temporary measure, fully defrost the unit by unplugging and leaving doors open. This will restore airflow but not fix a control fault.
  • Replace main control PCB if needed: If wiring and sensors are good but E14 persists and defrost behavior is abnormal, replace the Etna main control PCB.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Control PCB
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