Freezer cold but refrigerator compartment warm; food spoils in fridge while freezer seems normal.

Safety first: Unplug the refrigerator before removing interior panels.

Steps:

• Check airflow: Place your hand near the air vents in the fridge section (usually on the back wall). Weak or no airflow indicates a fan or damper issue.
• Inspect for blocked vents: Rearrange food so that vents in both fridge and freezer are not blocked by large packages.
• Access damper: Remove the upper rear panel in the fridge to access the air damper assembly. Check if the flap is stuck closed or obstructed by ice.
• Defrost if iced: If you see heavy frost on the back wall or around the damper, unplug the unit and fully defrost for several hours. This may temporarily restore airflow.
• Check evaporator fan: In the freezer, remove the rear panel and verify that the evaporator fan motor spins freely and runs when the unit is powered.
• Replace faulty parts: If the damper motor does not move or the fan motor is seized, replace the Etna air damper motor assembly or Etna evaporator fan motor as needed.