E12
Fagor User Interface / Keypad Error

Error code E12 appears and the refrigerator may not respond correctly to temperature setting changes.

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Possible Causes

Stuck or shorted touch button on control panel, Damaged keypad membrane, Moisture ingress into user interface, Faulty user interface PCB

How to Fix / Troubleshooting

Safety first: Unplug the refrigerator before removing the control panel or display.

Steps:

  • 1. Inspect the panel surface: Check for visible cracks, liquid spills, or stuck buttons on the front control panel.
  • 2. Power reset: Disconnect power for 10 minutes, then reconnect. If E12 returns immediately when pressing certain buttons, the keypad is likely faulty.
  • 3. Remove the panel: Unscrew or unclip the control panel and gently pull it forward to access the keypad membrane and PCB.
  • 4. Check connections: Reseat the ribbon cable between the keypad and the display/control PCB.
  • 5. Dry moisture: If there are signs of condensation, dry the area thoroughly and ensure the door seals are intact to prevent future moisture ingress.
  • 6. Replace keypad/UI PCB: If specific buttons remain unresponsive or E12 persists, replace the keypad membrane or the entire user interface PCB with the correct Fagor part.
  • 7. Reassemble and test: Refit the panel, restore power, and verify that all buttons respond and the error code is cleared.
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Repair Difficulty

Easy 2/5

Required Part

User Interface / Keypad PCB
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