Fhiaba User Interface Lockup / Control Panel Failure

Display and controls are unresponsive or frozen, but interior lights may still work.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Software glitch in control board, Moisture ingress into touch panel, Damaged UI board, Loose ribbon cable connection

How to Fix / Troubleshooting

Safety first: Unplug the refrigerator before removing the control panel trim.

Step 1 – Power reset:

  • Unplug the unit for 5–10 minutes to allow the control to reset.
  • Plug back in and check if the display responds.

Step 2 – Check for control lock:

  • Ensure the child lock or control lock feature is not enabled; disable it per the user manual.

Step 3 – Inspect UI connections:

  • Remove the control panel and reseat the ribbon cable or harness connectors.

Step 4 – Replace UI board:

  • If the panel remains unresponsive, the user interface board may need replacement with a Fhiaba-specific part.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Control Board
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