Fisher & Paykel
User Interface Keypad Failure
Display panel works but buttons are unresponsive or respond intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn touch membrane, Moisture behind panel, Loose ribbon cable, Faulty UI board
How to Fix / Troubleshooting
Safety: Unplug the refrigerator before removing the display panel.
- Clean surface: Wipe the control panel with a soft, slightly damp cloth and dry thoroughly. Do not spray cleaner directly onto the panel.
- Check for lock mode: Ensure the control lock or child lock is not enabled.
- Inspect connections: Remove the bezel and check the ribbon cable between the keypad and UI board. Reseat it firmly.
- Look for moisture: If condensation or liquid is present behind the panel, dry it carefully and allow time before reassembly.
- Replace UI board: If buttons remain unresponsive, replace the user interface board or keypad assembly with the correct Fisher & Paykel part.
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Repair Difficulty
Medium
3/5
Required Part
User Interface / Keypad Assembly
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