Ice maker not making ice; ice bin empty; water dispenser may still work.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn off the ice maker or shut off water supply before disassembling. Unplug the refrigerator if removing electrical components.
Step 1: Check ice maker power and switch
- Ensure the ice maker is turned ON (switch or control setting).
- Verify the ice bin is properly seated and not pushing the shutoff arm up.
Step 2: Inspect fill tube
- Look at the plastic fill tube above the ice maker for ice blockage.
- If frozen, thaw with a hair dryer on low or warm water in a turkey baster.
Step 3: Test water inlet valve
- If the dispenser works but the ice maker does not fill, the ice side of the dual water inlet valve may be faulty.
- Use a multimeter to check coil resistance and replace the valve if open or if it does not energize during a test cycle.
Step 4: Ice maker test cycle
- On many Frigidaire Gallery ice makers, you can initiate a test by pressing and holding the test button (if present) or cycling power.
- If the ice maker does not rotate or call for water, replace the ice maker assembly.
When to call a technician: If water supply, valve, and fill tube are good but the ice maker still fails, professional diagnosis is recommended.
Repair Difficulty
Required Part
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