Frigidaire Gallery User Interface (UI) Failure

Refrigerator display and controls unresponsive; interior lights work.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective user interface board, Loose ribbon cable between UI and main board, Moisture intrusion into control panel, Stuck keypad

How to Fix / Troubleshooting

Safety first: Disconnect power before removing the control panel.

Step 1: Power reset

  • Unplug the refrigerator for 5 minutes and reconnect.

Step 2: Access UI panel

  • Remove the dispenser or control housing trim.
  • Inspect the ribbon cable and connectors; reseat them firmly.

Step 3: Check for moisture

  • Look for signs of condensation or spills inside the panel; dry carefully.

Step 4: Replace UI board

  • If still unresponsive, replace the user interface board with a Frigidaire Gallery-compatible part.

When to call a technician: If replacing the UI does not restore function, the main control board or wiring may be at fault.

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Repair Difficulty

Medium 3/5

Required Part

User Interface Control Board
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