Refrigerator not cooling in fresh food section but freezer is cold; no error code displayed.

Safety first: Unplug the refrigerator before removing panels or working near the evaporator.

Step 1: Check for blocked vents

• Inspect the rear and side walls of the fresh food compartment for air vents.
• Move food items away from vents to allow free airflow.

Step 2: Listen for evaporator fan

• With the freezer door closed and the unit running, listen for a fan running in the freezer.
• If the fan is silent, test and replace the evaporator fan motor.

Step 3: Inspect for frost buildup

• Remove the rear freezer panel and check if the evaporator is encased in ice.
• If heavily frosted, manually defrost (unplug and leave doors open or use a hair dryer carefully) and then test the defrost system (thermostat, heater, control).

Step 4: Check air damper operation

• Locate the air damper assembly between the freezer and refrigerator.
• With power on, adjust the refrigerator temperature setting and listen/feel for the damper opening and closing.
• If the damper does not move or is stuck closed, replace the damper assembly.

When to call a technician: If the evaporator has only partial frost or none, there may be a sealed system issue requiring a licensed technician.