SY CE
Frigidaire Professional
User Interface to Main Control Communication Error
Refrigerator displays SY CE and may not cool properly; controls may be unresponsive or intermittent.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose or damaged UI ribbon cable, Faulty user interface (display) board, Defective main control board, Corroded or oxidized connectors between UI and main board
How to Fix / Troubleshooting
Safety First: Disconnect power before accessing any control boards. Static discharge can damage electronics; ground yourself before touching boards.
- 1. Power cycle: Unplug the refrigerator for 5–10 minutes, then plug back in. If SY CE reappears, proceed.
- 2. Access the user interface (UI): Remove the control panel trim (usually at the dispenser or top of fresh food section). Carefully pull the UI forward to expose the ribbon cable or harness.
- 3. Inspect and reseat connectors: Check the ribbon cable for kinks, cracks, or burn marks. Disconnect and firmly reconnect the cable at both the UI and the main harness. Ensure connectors are fully seated and locked.
- 4. Inspect main control board connections: At the back of the refrigerator, remove the control cover to access the main board. Verify the UI harness is fully seated and free of corrosion or moisture.
- 5. Test operation: Restore power and check if the error clears and controls respond normally.
- 6. Replace suspect board: If reseating cables does not help, replace the user interface board first (most common). If the issue persists, the main control board may need replacement. Label all connectors before swapping boards to avoid miswiring.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Board
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