Display shows H2; ice maker or freezer temperature is too high, ice production is poor or stopped.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect power before removing freezer panels or ice maker components.
Steps to address H2:
- 1. Inspect door seal: Check the freezer gasket for tears, gaps, or debris. Clean with warm soapy water and ensure it makes full contact with the cabinet.
- 2. Check for obstructions: Make sure food items are not preventing the door from closing or blocking the air vents.
- 3. Verify evaporator fan operation: With the freezer door open, press the door switch and listen for the fan. If silent, test and replace the evaporator fan motor if needed.
- 4. Look for frost buildup: Remove the rear freezer panel and inspect the evaporator. Heavy frost indicates a defrost issue; troubleshoot the defrost system.
- 5. Test freezer thermistor: Measure resistance and compare to the tech sheet. Replace if readings are incorrect.
If temperatures do not improve after these checks, a sealed system or control board issue may be present and should be evaluated by a professional.
Repair Difficulty
Required Part
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