Frigidaire
Ice Dispenser Drive Failure
Ice dispenser not dispensing ice; auger motor does not turn or only hums.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Frozen or jammed auger, Stripped drive coupling, Failed auger motor, Faulty dispenser switch or control board
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator before working on the ice bin or auger motor.
Steps to restore ice dispensing:
- 1. Check for jams: Remove the ice bin and look for clumped ice or obstructions around the auger. Empty and rinse the bin with warm water, then dry thoroughly.
- 2. Inspect drive coupling: Check the coupling between the auger motor and ice bin for wear or stripping. Replace the drive coupling if damaged.
- 3. Test auger motor: With the bin removed and door switch held closed, briefly activate the dispenser and observe if the auger motor shaft turns. If not, test for voltage at the motor and replace if faulty.
- 4. Check dispenser switch: Test the dispenser lever switch for continuity when pressed. Replace if defective.
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Repair Difficulty
Medium
3/5
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