Refrigerator displays E12 and may shut down or limit operation; often associated with power supply issues.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Mains voltage is dangerous. Disconnect power before opening any electrical compartments. If you are not experienced with electrical work, contact a professional.
Steps:
- 1. Check outlet and supply: Verify that the wall outlet provides stable voltage and is not shared with heavy loads that cause drops. Avoid using extension cords.
- 2. Inspect power cord: With power disconnected, check the cord for cuts, burns, or kinks. Replace if damaged.
- 3. Access main control area: Remove the cover over the main control board. Inspect for burnt components or discoloration near the power input section.
- 4. Reseat connectors: Ensure the power input connector and ground connections are tight and corrosion-free.
- 5. Replace main control board: If visible damage is present or E12 persists despite a stable supply, the internal power supply on the main board is likely faulty. Replace the board with the correct Gaggenau part.
Important: Do not bypass fuses or safety devices. If in doubt, have an authorized technician perform the repair.
Repair Difficulty
Required Part
We may earn a commission from links on this page.