Refrigerator displays E14 and water dispenser (if equipped) does not operate or operates intermittently.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Disconnect power and close the water supply valve before working on the water system.
Steps:
- 1. Check water supply: Ensure the household shutoff valve is fully open and that water pressure is adequate. Straighten any kinks in the supply line.
- 2. Replace water filter: A clogged filter can restrict flow and trigger errors. Replace the filter with a genuine Gaggenau/Bosch filter and flush according to instructions.
- 3. Access inlet valve: Remove the lower rear panel to access the water inlet valve assembly. Inspect for leaks, corrosion, or damaged wiring.
- 4. Test valve coils: With power off, disconnect the valve connectors and measure coil resistance. An open coil indicates a failed valve that must be replaced.
- 5. Replace inlet valve: Install a new water inlet valve assembly if defective. Transfer tubing connections carefully and ensure all fittings are tight to prevent leaks.
Note: If the valve and filter are good but E14 persists, a faulty flow sensor or control board may be involved and should be diagnosed by a technician.
Repair Difficulty
Required Part
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