Freezer cold but refrigerator section warm, especially at the top shelves.

Safety: Disconnect power before removing interior panels.

Steps:

• 1. Check loading: Ensure food packages are not blocking the air vents at the back or sides of the refrigerator compartment.
• 2. Listen for fan: Press the refrigerator door switch closed and listen for the evaporator fan running. If silent, see the evaporator fan fault entry.
• 3. Inspect air damper: Locate the air damper (often at the top rear of the fridge compartment). Open and close the damper manually if accessible; it should move freely.
• 4. Look for ice blockage: If cold air is not entering the fridge, ice may be blocking the duct. Power off the unit and allow it to defrost for 24 hours with doors open, protecting the floor from water.
• 5. Replace damper if stuck: If the damper motor or flap is broken or does not move when temperatures change, replace the air damper assembly with a Gaggenau-compatible part.