Gaggenau Thermostat / Temperature Sensor or Control Fault

Refrigerator runs constantly and is too cold, food freezing in the fresh food compartment.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Refrigerator NTC sensor out of calibration, Stuck relay on main control board, Incorrect temperature setting or supercool mode left on, Air damper stuck open

How to Fix / Troubleshooting

Safety: Always disconnect power before accessing sensors or control boards.

Steps:

  • 1. Check settings: Verify that the temperature is not set too low and that supercool or similar boost functions are turned off.
  • 2. Allow stabilization: After large food loads or door left open, the unit may overcool temporarily. Allow 24 hours for temperatures to stabilize.
  • 3. Inspect refrigerator sensor: If temperatures remain too low, test or replace the refrigerator compartment NTC sensor (see E01 entry).
  • 4. Check damper: Ensure the air damper is not stuck fully open, allowing excessive freezer air into the fridge.
  • 5. Control board: If sensors and damper are good but the compressor runs continuously, the main control board may have a stuck relay and should be replaced by a technician.
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Repair Difficulty

Medium 3/5

Required Part

Refrigerator Compartment NTC Temperature Sensor
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