Gaggenau External Leak from Water System or Drain

Water leaking onto the floor from under or behind the refrigerator.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose water inlet connection, Cracked water line to ice maker or dispenser, Overflowing or misaligned drain pan, Condensation due to poor door seal

How to Fix / Troubleshooting

Safety: Disconnect power and close the water supply valve before inspecting leaks.

Steps:

  • 1. Identify leak source: Pull the refrigerator away from the wall and inspect the water inlet valve, supply line, and drain pan while someone pours a small amount of water into the interior drain.
  • 2. Tighten connections: Use a wrench to snug compression fittings on the water supply line. Do not overtighten plastic fittings.
  • 3. Replace damaged tubing: If you see cracks or kinks in plastic water lines, replace them with food-grade tubing of the same size.
  • 4. Check drain pan: Ensure the drain pan under the unit is not cracked and is properly positioned under the drain outlet.
  • 5. Inspect door gaskets: Poor seals can cause excessive condensation that drips onto the floor. Clean and, if necessary, replace gaskets.
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Repair Difficulty

Medium 3/5

Required Part

Water Supply Line
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