Display shows HRS and the refrigerator may be stuck in a default or showroom mode.

Safety first: No internal access is usually required, but unplug the unit if you will remove any covers.

HRS indicates the control is in a reset or hardware reset state.

• Power cycle: Unplug the refrigerator for 5 minutes, then plug it back in and observe if HRS clears.
• Exit showroom/demo mode: If cooling is off, follow the owner's manual to disable showroom mode (often a specific button combination held for several seconds).
• Check control panel: Ensure all buttons respond and that the display can be adjusted to normal temperature settings.
• Control replacement: If HRS persists and the unit will not enter normal cooling mode, the main control board may be defective and require replacement.