GE Monogram Door Gasket or Mullion Heater Issue

Condensation or frost forming on door gaskets and mullion between doors.

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Possible Causes

Damaged or dirty door gaskets, High humidity environment, Mullion heater not operating, Doors not closing fully

How to Fix / Troubleshooting

Safety first: No electrical work is required for basic checks. Unplug the unit if accessing heater wiring.

Step 1 – Inspect and clean gaskets:

  • Wipe gaskets with warm soapy water and dry.
  • Check for tears, gaps, or hardened sections; replace the door gasket if damaged.

Step 2 – Verify door closure and alignment:

  • Ensure doors close fully and are not obstructed by food items.
  • Adjust leveling legs to tilt the unit slightly back.

Step 3 – Mullion heater check:

  • Some models have an energy saver switch that turns the mullion heater off; turn it ON if condensation is present.
  • If condensation persists with heater on, the mullion heater may be faulty and require replacement.

When to call a technician: For heater replacement or door realignment beyond basic leveling, professional service is recommended.

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Repair Difficulty

Easy 2/5

Required Part

Door Gasket
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