GE Monogram
Door Gasket or Mullion Heater Issue
Condensation or frost forming on door gaskets and mullion between doors.
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Possible Causes
Damaged or dirty door gaskets, High humidity environment, Mullion heater not operating, Doors not closing fully
How to Fix / Troubleshooting
Safety first: No electrical work is required for basic checks. Unplug the unit if accessing heater wiring.
Step 1 – Inspect and clean gaskets:
- Wipe gaskets with warm soapy water and dry.
- Check for tears, gaps, or hardened sections; replace the door gasket if damaged.
Step 2 – Verify door closure and alignment:
- Ensure doors close fully and are not obstructed by food items.
- Adjust leveling legs to tilt the unit slightly back.
Step 3 – Mullion heater check:
- Some models have an energy saver switch that turns the mullion heater off; turn it ON if condensation is present.
- If condensation persists with heater on, the mullion heater may be faulty and require replacement.
When to call a technician: For heater replacement or door realignment beyond basic leveling, professional service is recommended.
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Repair Difficulty
Easy
2/5
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