ICE
GE Monogram Ice Maker System Fault

Display shows ICE error; ice maker may not function; ice production is halted.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Ice maker module failure, Ice level sensor failure, Ice maker thermistor fault, Control board ice circuit failure

How to Fix / Troubleshooting

Safety first: Turn off the ice maker and unplug the refrigerator before removing the ice maker assembly.

Step 1 – Reset ice maker:

  • Turn the ice maker OFF for 30 seconds, then back ON.
  • Some models have a test button on the ice maker; press and hold to initiate a test cycle if available.

Step 2 – Check ice level sensor:

  • Inspect the ice bin sensor (optical or mechanical) for obstructions or ice buildup.
  • Clean the sensor area with a soft cloth.

Step 3 – Inspect ice maker assembly:

  • Remove the ice bin and visually inspect the ice maker for broken parts or jammed cubes.
  • Clear any jams carefully without using sharp tools.

Step 4 – Replace ice maker if needed:

  • If the ice maker does not cycle during test or shows obvious damage, replace the ice maker assembly.
  • Disconnect the harness, remove mounting screws, and install the new unit.

Step 5 – Control board check:

  • If a new ice maker does not resolve the ICE error, the main control board may not be providing correct signals and may need replacement.

When to call a technician: For complex ice system faults or if ICE persists after replacement, professional service is recommended.

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Repair Difficulty

Medium 3/5

Required Part

Ice Maker Assembly
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