Display shows tF; freezer temperature may be too warm or too cold; ice cream may be soft or rock hard.

Safety first: Disconnect power before accessing the freezer evaporator area or control board.

Step 1 – Verify freezer temperature:

• Use a freezer thermometer to measure actual temperature (target around 0°F / -18°C).
• Compare to the setpoint on the display.

Step 2 – Access the freezer thermistor:

• Remove freezer drawers and the rear interior panel.
• Locate the thermistor clipped to the evaporator coil or mounted on the liner.

Step 3 – Inspect and test:

• Check for ice buildup around the thermistor that could insulate it.
• Inspect wiring for damage or loose connectors.
• Test resistance with a multimeter at known temperatures and compare to GE specs.
• Replace the freezer thermistor if readings are incorrect.

Step 4 – Control board check:

• If a new thermistor does not resolve tF, inspect the main control board for sensor circuit damage.
• Replace the board if necessary.

When to call a technician: If you cannot access the evaporator safely or lack test equipment, contact a professional.