GE Monogram Excess Moisture Ingress / Door Seal Issue

Freezer frost buildup on food and shelves; snow-like frost especially near door.

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Possible Causes

Freezer door not sealing, Door opened frequently or left ajar, Damaged door gasket, Misaligned door or drawer rails

How to Fix / Troubleshooting

Safety first: No electrical work is required. Use caution when removing heavy frozen items.

Step 1 – Check door closure:

  • Ensure the freezer door or drawer closes fully and evenly.
  • Look for items blocking closure, such as tall packages.

Step 2 – Inspect gasket:

  • Check for tears, gaps, or hardened sections.
  • Use a hair dryer on low to gently warm and reshape minor gasket distortions.
  • Replace the freezer door gasket if damaged.

Step 3 – Defrost and clean:

  • Remove excess frost manually by unplugging the unit and allowing it to defrost.
  • Dry interior surfaces before restarting.

When to call a technician: If the door is misaligned due to hinge or rail issues, professional adjustment or part replacement may be needed.

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Repair Difficulty

Easy 2/5

Required Part

Freezer Door Gasket
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