GE Monogram
Excess Moisture Ingress / Door Seal Issue
Freezer frost buildup on food and shelves; snow-like frost especially near door.
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Possible Causes
Freezer door not sealing, Door opened frequently or left ajar, Damaged door gasket, Misaligned door or drawer rails
How to Fix / Troubleshooting
Safety first: No electrical work is required. Use caution when removing heavy frozen items.
Step 1 – Check door closure:
- Ensure the freezer door or drawer closes fully and evenly.
- Look for items blocking closure, such as tall packages.
Step 2 – Inspect gasket:
- Check for tears, gaps, or hardened sections.
- Use a hair dryer on low to gently warm and reshape minor gasket distortions.
- Replace the freezer door gasket if damaged.
Step 3 – Defrost and clean:
- Remove excess frost manually by unplugging the unit and allowing it to defrost.
- Dry interior surfaces before restarting.
When to call a technician: If the door is misaligned due to hinge or rail issues, professional adjustment or part replacement may be needed.
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Repair Difficulty
Easy
2/5
Required Part
Freezer Door Gasket
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