GE Monogram
Ice Dispenser Mechanical Jam
Ice dispenser not dispensing; auger motor runs or hums but no ice comes out.
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Possible Causes
Ice clumped or frozen together in bin, Broken auger or drive coupling, Stripped dispenser drive yoke, Ice chute door stuck closed
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator before removing the ice bin or working in the dispenser chute. Beware of sharp ice and metal edges.
Step 1 – Inspect ice bin:
- Remove the bin and break up any clumped ice.
- Discard old ice and allow fresh ice to form.
Step 2 – Check auger and drive parts:
- Inspect the auger for cracks or broken welds.
- Check the drive coupling and yoke for stripped splines.
- Replace the ice bin assembly or auger drive yoke if damaged.
Step 3 – Inspect ice chute door:
- Look up the dispenser chute from the front; ensure the door opens when the dispenser is activated.
- Clean any ice buildup and verify the door spring and solenoid function.
When to call a technician: If internal dispenser gears or solenoids are faulty, professional service is recommended.
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Repair Difficulty
Easy
2/5
Required Part
Ice Bin and Auger Assembly
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