Water dispenser not working; no water flow from dispenser but ice maker may still work.

Safety first: Turn off water supply and unplug the refrigerator before accessing dispenser components or filter housing.

Step 1 – Check water filter:

• Replace the water filter with a genuine GE filter if it is old or clogged.
• Ensure the filter is fully seated and locked.

Step 2 – Test dispenser switch:

• Press the dispenser paddle and listen for a click and the sound of the valve energizing.
• If nothing happens, the dispenser switch or control may be faulty.

Step 3 – Check for frozen door line:

• On some models, the water line in the freezer door can freeze.
• Open the door and feel along the inner surface for cold spots; allow the door to warm or use gentle heat to thaw.

Step 4 – Test dual water inlet valve:

• If the ice maker still fills but the dispenser does not, the dispenser side of the dual water inlet valve may have failed and should be replaced.

When to call a technician: If the line is frozen deep in the door or if electrical testing is needed, contact a professional.