Refrigerator display shows FF and fresh food section is warm while freezer may still be cold.

Safety first: Unplug the refrigerator or switch off the circuit breaker before removing any panels.

The FF code on many GE Profile French-door and side-by-side models indicates a problem with the fresh food (refrigerator) evaporator fan.

• Check for airflow: Open the fresh food door and listen for the fan behind the rear interior panel. If it is silent while the compressor is running, the fan may be failed or blocked by ice.
• Inspect for frost buildup: Remove shelves and the rear interior panel of the fresh food section. If you see heavy ice around the fan shroud, defrost the area with a hair dryer on low heat, keeping it moving and away from plastic parts.
• Test the fan motor: With power disconnected, spin the fan blade by hand. If it is stiff or seized, replace the fresh food evaporator fan motor assembly.
• Check wiring: Inspect the fan connector and harness for corrosion or broken wires. Reseat the connector firmly.
• Reset power: After reassembly, restore power and monitor if the fan runs and the FF code clears. If the fan is good but the code returns, the main control board may not be powering the fan and should be tested or replaced by a technician.