GE Profile
Freezer Overcooling
Freezer burns food quickly or temperature seems too low.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Freezer thermistor out of calibration, Control set too cold, Air damper stuck open to freezer, Main control board misreading sensor
How to Fix / Troubleshooting
Safety first: Disconnect power before accessing sensors.
- Adjust settings: Set freezer to 0°F (-18°C) and avoid using the coldest setting unless necessary.
- Verify with thermometer: Place an appliance thermometer in the freezer to confirm actual temperature.
- Test thermistor: Replace the freezer thermistor if readings are inaccurate.
- Control board: If sensors are good but overcooling persists, the main control board may need replacement.
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Repair Difficulty
Medium
3/5
Required Part
Freezer Thermistor
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