GE Profile Freezer Overcooling

Freezer burns food quickly or temperature seems too low.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Freezer thermistor out of calibration, Control set too cold, Air damper stuck open to freezer, Main control board misreading sensor

How to Fix / Troubleshooting

Safety first: Disconnect power before accessing sensors.

  • Adjust settings: Set freezer to 0°F (-18°C) and avoid using the coldest setting unless necessary.
  • Verify with thermometer: Place an appliance thermometer in the freezer to confirm actual temperature.
  • Test thermistor: Replace the freezer thermistor if readings are inaccurate.
  • Control board: If sensors are good but overcooling persists, the main control board may need replacement.
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Repair Difficulty

Medium 3/5

Required Part

Freezer Thermistor
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