Freezer cold but refrigerator compartment warm; food in fridge spoils while freezer seems normal.

Safety: Unplug the refrigerator before removing internal panels. Avoid using sharp tools to remove ice.

Steps:

• Check airflow: Place your hand near the fridge air outlets (usually on the rear wall or ceiling). Weak or no airflow indicates a blockage or damper issue.
• Inspect for ice blockage: Remove shelves and inner panels near the air ducts. If you see heavy ice, unplug the unit and allow it to defrost completely. Use towels to catch water.
• Check the damper: Locate the air damper assembly (often at the top rear of the fridge compartment). Ensure the flap moves freely and is not broken.
• Damper motor: If the damper is motorized, check the wiring connector and listen for movement when changing temperature settings. A non-moving motor may need replacement.
• Reassemble and test: After clearing ice and verifying damper operation, restore power and monitor fridge temperature over 24 hours.

Note: Persistent icing may indicate an underlying defrost system problem that should be investigated (heater, sensor, or control board).